Account Deletion – UrProject
Last updated: 28 Feb 2026
UrProject gives you full control over your data. You can permanently delete your account at any time—either directly in the app or by requesting deletion via email.
How would you like to delete your account?
In-app (recommended)
Your path to account deletion
From Settings to Data Requests—create and submit your deletion request with full control.
Open the UrProject app
Mobile or web dashboard
Go to Settings
Select Data Requests
Create a new "Delete My Account and Data" Request and submit
Email request
Your path via email request
From your registered email to verified deletion—we process your request securely.
Email privacy@urproject.co.uk
From your registered address
Use subject line: "Account Deletion Request"
We verify your identity
Within 3–5 business days
Account and data removed
Permanently deleted within 30 days
What happens to your data
Once verified, the account and associated personal data will be permanently deleted within 30 days, except where retention is required for legal, tax, audit or regulatory compliance purposes.
View Privacy PolicyTimeline & verification
How long deletion takes and what verification we need.
Timeline
In-app: Immediate after submission.
Email: Verified within 3–5 business days; data deleted within 30 days.
Verification
Email requests must come from your registered address. We may ask for additional identity verification before processing.
Frequently Asked Questions
Answers to common questions about account deletion and your data.
In-app deletion is immediate after you submit the request. For email requests, we verify your identity within 3–5 business days and complete deletion within 30 days.
No. Account deletion is permanent. Your profile, data, and records are removed and cannot be recovered. You would need to create a new account to use UrProject again.
Email privacy@urproject.co.uk from your registered address with the subject line 'Account Deletion Request'. We will verify your identity and process the deletion request.
Most personal data is permanently deleted. Some data may be retained where required by law (e.g. tax, audit, regulatory compliance). See our Privacy Policy for full details.
Yes. We process deletion requests securely and in line with UK GDPR. Your data is handled with the same security standards as when your account was active.
Data rights & retention
Full details on your rights, data handling, and retention periods.